How to Address Common Board Members Communications Pitfalls

Communication is crucial for every business, whether with the CEO, board chairman or fellow board members. There are a few common mistakes in board communication among members that can result in frustration, miscommunication, and ultimately a loss of trust.

Board members frequently complain about a lack information, getting misled or caught off-guard and not feeling valued. This can harm relationships and make it difficult for a board of directors to make sound decisions.

Communication with board members is possible in many different ways. To make it easier to communicate between board meetings, a board portal or instant messaging, video conferencing and email are an excellent option. This helps reduce the time spent on administrative work and also frees up space to have strategic discussions at the meeting.

It’s also important to determine the preferred style of communication of each board member. For example, some people prefer to read, while others prefer to read emails or phone calls. This can help you to modify your approach to the different board members, ensuring that they receive the most relevant information, and also having their needs met.

It is also crucial to keep in touch with board members in an active manner and evaluate the urgency of each matter and determining the most appropriate timeframe. If a topic is brought up that is not in the agenda of the next board meeting it may be best deferring the discussion until a later date.

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